Will you notify me when you release a new design or restock a current design?
Of course. Subscribe to the Slantedtruth newsletter, follow us on twitter, or keep tabs on our blog. We post updates about our products as well as occasional sales and specials.
How long does it take for shirts to arrive?
Standard shipping for orders in the contiguous US takes 5-10 business days. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.
How much does shipping cost?
It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
Do you ship internationally?
Yes, we ship to almost every country around the world.
Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal & Stripe
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How secure is this store?
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
This store uses Stripe for payments, and Stripe automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Credit Card Information
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute information.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server.
We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
Do you sell Gift Certificates?
Yes, we certainly do. You can purchase them here.
Do you offer wholesale or bulk pricing?
Yes, but we screen the companies who are interested in carrying S.T.C products. We want to make sure that S.T.C is a good fit for the companies with which we work. If you would like more information, please contact us and include some background information about your shop/company.
What is your return policy?
Returns, Refunds and Exchanges Policy
How To Return An Item:
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email info@Slantedtruth.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Slanted Truth Co.
Returns Department Tracking #
9820 Indiana Ave #30,
Riverside, CA 92503
3. Include in your package a signed letter stating the reason for your return and the original receipt / packing slip with your assigned tracking number.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items may be subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Returns should be mailed to: 9820 Indiana Ave #30, Riverside, CA 92503
Do you accept design submissions from other designers?
No, sorry. We are control freaks and like to maintain the direction and design of STC in-house. If you love to design, there are plenty of outlets for your passion and we love to see other people doing what they love.
To receive stickers please send in a self addressed stamped envelope to Sticker Requests:
For free stickers send us a self addressed, pre stamped envelope to:
Slanted Truth Co
9820 Indiana Ave #30, Riverside, CA 92503